Frequently Asked Questions : Experience Life Magazine

A number of frequently asked questions about Experience Life subscriptions can be found below.

SUBSCRIPTIONS

Q: How do I subscribe to the print version of Experience Life?
A: Click here to order online or mail your order to Experience Life, PO Box 6300, Harlan, IA, 51593.

Q: When will I receive my first print issue?
A: Please allow 6-8 weeks for delivery of your first copy of Experience Life.

Q: How do I subscribe to the digital edition of Experience Life?
A: Click here to order the digital edition of Experience Life.

Q: When will I receive my first digital issue?
A: Instantaneously! If you do no receive your first issue right away, please email us to let us know so we can send you your first issue.

Q: How do I give a Experience Life gift subscription?
A: Click here to order a gift subscription online. Gift subscription orders can also be mailed to Experience Life Fulfillment Center PO Box 6300 Harlan IA 51593

Q: Can I switch the type of subscription I receive?
A: Yes. If you receive the print version and would prefer to receive the digital version, or vice versa, please email our subscription customer service department with your request. We will work with you to make the necessary changes.

Q: I receive duplicate copies. What should I do?
A: Click here to submit your request to stop duplicate copies of Experience Life. You can also email our subscription customer service department.

CHANGE OF ADDRESS

Q: How do I change my mailing address?
A: You can change your address online by clicking here, by emailing us, or by mailing your past and present address information to Experience Life PO Box 6300 Harlan IA 51593. Please contact us at least 4-6 weeks before you need the change to take effect.

BILLING/PAYMENT

Q: Why do I continue to receive bills after I have paid for my subscription?
A: Occasionally your payment and our invoice cross in the mail. If you continue to receive bills more than six weeks after you had sent your payment, please let us know so that we can insure that your account has been credited properly. If you ordered through a third party such as Amazon.com or Magazines.com, please check with them to insure that your order was received and processed.

Q: Is it safe to subscribe online?
A: Yes. It’s not only safe but also quick and easy. We offer a secure web site and we do not share your information.

RENEWAL

Q: How do I know when my subscription expires?
A: Your subscription expiration date appears on your mailing label and also on your renewal notice on the right hand corner above your name. Click here to verify your expiration date.

Q: How do I renew my subscription?
A: Click here to renew online. Renewal orders can also be mailed to Experience Life Fulfillment Center PO Box 6300, Harlan, IA 51593

DAMAGED ISSUES

Q: What if I received a damaged issue?
A: Click here to report a damaged issue online. You can also email or call our subscription customer service at 800-897-4056 so we can send you another copy. If the issue you are looking for is sold out we’ll extend your subscription to replace the damaged issue.

LATE OR MISSED ISSUES

Q: What if my issue arrives late?
A: If you have seen Experience Life on the newsstand and have not yet received your copy, it’s probably on its way to you. Your magazine should arrive approximately 10-12 days prior to the cover date. If you do not receive it by that time, please email customer service or call 1-800-897-4056.

Q: What if I have missed an issue?
A: We may have an incorrect address on file or we may have not received your renewal payment. You can click here to verify if your name, address and payment information are correct before contacting us. If the information is correct, please email to let us know and we’ll send you the missing issue. If the issue you are looking for is sold out we’ll extend your subscription to replace the missed issue.

BACK ISSUES

Q: How can I order back issues?
A: Please contact our customer service department at 800-897-4056 to place your order.

PRIVACY

Q: I don’t want my name made available to other companies. What should I do?
A: Experience Life does not share subscribers’ names with other companies. However, if you would like your name excluded from our list, email us. To read Experience Life’s privacy policy click here.

CANCELLATION

Q: How do I cancel my subscription?
A: To cancel your subscription to Experience Life, please email or call subscription customer service at 800-897-4056. You can also write cancel on your invoice and submit it to customer service.

Q: Will I get my money back if I cancel my subscription?
A: A refund will be issued for all the remaining copies that haven’t been mailed at the time of the cancellation.
For further assistance email customer service.